View your online account

This is a shared page for Councill Tax and Business Rates. 

Did you know that you can access your Council Tax or Business Rates account online 24/7, 365 days a year?

This online system is available for Council Tax and Business Rates (non-domestic) payers.

Information for Business Rates payers can be accessed at the bottom of this webpage.

Please note that the buttons below will open in a new window.

Sign in or Register for Council Tax MyAccount

Sign in or Register for Business Rates MyAccount online

Help setting up your account

We have put together a Comprehensive Set of Frequently Asked Questions about Council Tax, which will help you in setting up your account.

If possible, please try to resolve your query online, before contacting us.

If you need additional assistance, please refer to our Sign-Up Guidance which is available for download below. Please note that this button will open in a new window

 If you require assistance, please follow our sign up guidance (PDF)

Please note - There is now a new feature on our services. Two-factor authentication is an additional security layer designed to protect your account. From now on, when you log into your account, you will need to verify your identity by entering a six-digit one-time pass key, which will be sent to your email address when you click on the 'Generate Code' button. 

The code is only valid for 30 minutes, but you can get another code sent to you by clicking on the ‘Resend code’ link.  Please check your Junk/Spam folders if you do not receive a code in your inbox. 

Sign in or Register for Council Tax MyAccount

Council Tax payers:

Sign up to:

  • Opt in for paperless
  • Check your balance, see instalments due and payments received
  • Update your personal details
  • View bills and notices online (or print them when you need them for proof or evidence)
  • Access issued reminders and summons
  • See Council Tax Reduction and Housing Benefit claim information
  • Get 24/7 access to your account

For more information and to sign up for paperless billing and notices, visit our Paperless Billing and Notices page.

Without registering you can also:

  • Set up a Direct Debit
  • Change your address or tell us you’re moving
  • Search for a Council Tax band
  • Apply for discounts and exemptions
  • If you are a landlord, tell us about tenancy changes

Do you claim Housing Benefit?

You will be able to view your benefit claim on your account if you have a Council Tax account. 

For detailed explanations regarding your Benefit Decision Notice, please refer to our downloadable document: 

 

Business Rate payers:

Using the online system you will be able to:

  • Opt-in for paperless
  • Update your contact details
  • View bills and notices online (or print them when you need them for proof or evidence)
  • Get 24/7 access to your account
  • View your account summary, balance, due instalments & received payments
  • Set up a Direct Debit

Please note - There is now a new feature on our services. Two-factor authentication is an additional security layer designed to protect your account. From now on, when you log into your account, you will need to verify your identity by entering a six-digit one-time pass key, which will be sent to your email address when you click on the 'Generate Code' button.

The code is only valid for 30 minutes, but you can get another code sent to you by clicking on the ‘Resend code’ link.  Please check your Junk/Spam folders if you do not receive a code in your inbox.

Sign in or Register for Business Rates MyAccount